terms and condition

Fitzwilliam Institute Online Distance Learning Courses

Terms and Conditions

Fitzwilliam Institute Course Completion Deadlines

Fitzwilliam Institute Students are given 1 full calendar year to complete a Diploma Course and 2 Full Calendar years for a Postgraduate Course, although students can complete earlier if this suits. This Fitzwilliam Institute course is an Online Distance Learning Course which enables students to work at a pace and at times that suit them.

Fitzwilliam Institute Subject Expert / Tutor Support

Fitzwilliam Institute Group maintains a panel of subject experts who students will have access to throughout the entire course. Any queries regarding the course will be responded to within 24-48 hours. Fitzwilliam Institute Students also have the opportunity to have their assignments and project work reviewed prior to submission. Feedback for this will be provided within 5-7 working days.

Fitzwilliam Institute Qualification Procedures

On successful completion of the course, Fitzwilliam Institute students will be issued with Course Certification by post detailing their result (Pass / Credit / Distinction) within 8-10 weeks of receiving their final grade.

Fitzwilliam Institute Payment Policy

Fitzwilliam Institute and its associated companies and affiliated entities deem that students receive access to the course material and online course area on receipt of full payment only.

Fitzwilliam Institute Online Course Area

Fitzwilliam Institute and its associated companies and affiliated entities deem that in addition, once payment has been received, students will receive their Log In details to the Online Course Area by email within 24 - 48 hours.

Fitzwilliam Institute Shipping Policies

The Online Distance Learning Course pack will then be issued by Fitzwilliam Institute and its associated companies and affiliated entities and should be received by the student within 15 working days.

Fitzwilliam Institute Course Materials

Fitzwilliam Institute Course Packs contain a CD Rom set with all required course material.

Fitzwilliam Institute Course Withdrawal

Fitzwilliam Institute and its associated companies and affiliated entities deem further that once the Online Course Area has been accessed, the service has been provided, and is therefore deemed to have been accepted. Fees are non refundable at this stage.

Course Cancellations

The Fitzwilliam Institute Group closes on Bank Holidays and for a number of days at Christmas and New Year. The Fitzwilliam Institute Group reserves the right to alter and update courses without notice or to change any of the details. Fees are not refundable unless the course is cancelled by the Fitzwilliam Institute Group. Online Distance Learning courses are provided by the Fitzwilliam Institute Ltd.